NCBA has officially opened a new branch in Kerugoya town, Kirinyaga County. The branch located at the Oasis Building in Kerugoya town will provide residents with the opportunity to access personalised banking services near them.
H.E. Governor Anne Waiguru inaugurated the new branch in an event attended by NCBA’s Group Chairman Mr. James Ndegwa, NCBA’s top leadership and area leaders.
Speaking during the branch opening, NCBA Group Chairman Mr. James Ndegwa expressed optimism that the new branch will greatly facilitate the Bank’s customers.
“The Kerugoya branch is the 5th branch that NCBA has opened this year as we implement our strategic retail expansion drive, and I am happy to report that, the opening of this branch brings the total number of branches in the country to 97 and present in 29 counties. This is a new beginning not only for NCBA but also for the People of Kirinyaga County. With a population of 39,441 people, agriculture is then the backbone of this region and 87% of the population engaging in it and contributing 72% to the household incomes; As NCBA, we remain committed to ensuring that this region continues with its growth and development.”
In a bid to address customers’ needs, the Kerugoya Branch will focus on providing customers with a broad range of financial products and solutions, including savings and current accounts, loans, investment solutions for wholesalers, and asset finance solutions for retailers. Mobile and internet banking services will also enable customers to access their accounts from anywhere at any time.
“Kirinyaga County boasts a population of close to 1 million people with a density of about 500 persons per square kilometre. The official opening of this branch, therefore, marks the start of financial freedom for business operators, residents, schools, and other customers who transact large amounts of money in the county and within Kerugoya town. Today, I would like to encourage all residents of Kerugoya to take advantage of the financial services that are now accessible through the entry of NCBA in Kerugoya to build the economy of our county,” said H.E. Anne Waiguru, Governor of Kirinyaga County.
Additionally, the bank aims to create pathways to prosperity for individuals, businesses, and key sectors, catering to popular customer needs through solutions like NCBA Till, mobile banking, online banking, and PDQ machines. These services provide enhanced accessibility and transaction ease.
With a dedicated team of 9 staff members at the Kerugoya branch, NCBA is committed to delivering high-quality, customer-centric services that will contribute to the county’s economic resilience and prosperity. Most of the NCBA branches are now equipped with the latest modern technologies and means of comfort and privacy for the customers; the branch employees are also well trained and fully prepared to serve the customers and respond to their various requests very quickly within the full-services offered at the branch. NCBA’s expansion in Kerugoya reaffirms the bank’s ongoing commitment to regional development and customer accessibility.
While maintaining the NCBA Change the story sustainability commitment to grow 10,000,000 trees by 2030 through strategic partnerships with private actors and government, the NCBA team also planted trees at the Jivanjee park in Kerugoya and donated 60 trees to the County Government of Kirinyaga.